Privacy policy

Privacy Policy

At Oraluxe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment-related information (processed securely by third-party payment providers)

Non-Personal Information

We may automatically collect certain non-personal information such as:

  • Browser type

  • IP address

  • Device information

  • Pages visited and time spent on our website

This data is used solely to improve website performance and customer experience.

How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your orders or inquiries

  • To improve our products, services, and website

  • To prevent fraudulent transactions

  • To comply with legal and regulatory requirements

Sharing of Information

Oraluxe does not sell, trade, or rent your personal information to third parties.

We may share your information only with:

  • Courier and delivery companies for order fulfillment

  • Payment gateways to process transactions securely

  • Legal authorities if required by law

All third parties are required to protect your information and use it only for necessary services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies Policy

Our website may use cookies to enhance your browsing experience. Cookies help us:

  • Remember user preferences

  • Analyze website traffic

  • Improve site functionality

You can disable cookies through your browser settings if you prefer.

Third-Party Links

Our website may contain links to third-party websites. Oraluxe is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

Oraluxe reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon being posted on the website.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: oralluxepk@gmail.com
📞 Phone: +92 318 7699460
📍 Location: Karachi, Pakistan