Shipping policy
Shipping Policy – Oraluxe
At Oraluxe, we aim to deliver your orders safely and on time. Please read this Shipping Policy carefully to understand our shipping procedures and timelines.
1. Order Processing
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive an email or SMS notification once your order has been dispatched.
2. Shipping Methods & Delivery Times
We ship across Pakistan using trusted courier partners.
| Shipping Type | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Delivery | 3–7 business days | Delivery times may vary depending on your location |
| Express Delivery | 1–3 business days | Available in select cities; additional charges may apply |
Delivery timelines are approximate and may be affected by courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
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Shipping charges (if applicable) are calculated at checkout.
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Free shipping offers, if available, will be clearly displayed on the product page or during checkout.
4. Shipping Restrictions
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We currently ship only within Pakistan.
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International shipping is not available at this time.
5. Tracking Your Order
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Once your order is dispatched, you will receive a tracking number to monitor your shipment.
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If you do not receive tracking information within 2 business days of dispatch, please contact us at the details below.
6. Incorrect or Incomplete Addresses
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Please ensure your shipping address is accurate and complete.
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Oraluxe is not responsible for delays or non-delivery caused by incorrect addresses provided by the customer.
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Orders returned due to incorrect or incomplete addresses will incur additional shipping charges for re-delivery.
7. Lost or Damaged Shipments
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If your shipment is lost or damaged during transit, please contact us immediately.
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Oraluxe will work with the courier service to resolve the issue and provide a replacement or refund if applicable, subject to verification.
8. Contact Information
For any questions regarding shipping, please contact us:
📧 Email: oralluxepk@gmail.com
📞 Phone: +92 318 7699460
📍 Location: Karachi, Pakistan
9. Policy Updates
Oraluxe reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.